At Finangrowth, we aim to ensure satisfaction with our services. This combined Refund and Cancellation Policy outlines the conditions under which you may request a refund or cancel services.
1. Eligibility for Refunds
- Refunds are available for certain services within [X] days of purchase.
- Refunds will only be issued if the service was not delivered as promised.
- Requests must be submitted in writing to our support team with valid reasons and proof of purchase.
2. Non-Refundable Items
- Fees charged by Stripe are non-refundable.
- Services that have been used, partially delivered, or fully completed are not eligible for a refund.
- Custom integrations, consultations, and one-on-one sessions are non-refundable once initiated.
3. Cancellation of Subscription Services
- Monthly or annual subscriptions can be canceled at any time via your account settings.
- Canceling a subscription will prevent future charges, but no refunds will be issued for the unused portion of the current billing cycle.
4. Cancellation of One-Time Services
- One-time services can be canceled before delivery. A partial refund may be granted based on the amount of work already completed.
- Once a service has been delivered, it cannot be canceled or refunded.
5. How to Request a Refund or Cancel a Service
- Contact our support team at [Support Email] with your request.
- Include your order details, reason for the request, and any relevant documentation.
- Refunds and cancellations, if approved, will be processed within [X] business days.